Introduction

Preve Excellence ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website riannpreve.pro or engage with our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

  • Fill out inquiry or contact forms
  • Subscribe to our communications
  • Engage our coaching services
  • Communicate with us via email or other channels

This information may include your name, email address, phone number, professional details, and any other information you choose to share.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website or source
  • Cookie data (see our Cookies Policy for details)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested services
  • To communicate with you about our services, appointments, and programs
  • To improve our website and service offerings
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations and protect our rights
  • To send occasional updates about our services (with your consent)

Legal Basis for Processing (GDPR)

For users in the European Economic Area and UK, we process your personal data based on:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary to fulfill our services to you
  • Legitimate interests: When we have a legitimate business interest that doesn't override your rights
  • Legal obligation: When required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service providers: With trusted third parties who assist in operating our website or conducting our business (e.g., email service providers, analytics tools)
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In the event of a merger, acquisition, or sale of assets
  • Protection of rights: To protect our rights, property, safety, or that of our clients

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Client engagement data is typically retained for seven years after the conclusion of services for legal and business purposes.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Preve Excellence
38 Beach Road, #29-11
South Beach Tower
Singapore 189767
Email: [email protected]

Singapore Personal Data Protection Act (PDPA) Compliance

As a Singapore-based organization, we comply with the Personal Data Protection Act 2012 (PDPA). We are committed to responsible data protection practices and have appointed a Data Protection Officer to oversee compliance with data protection laws.